Q: What payment methods do you accept?
A: We accept [Visa, MasterCard, PayPal, and other available payment options].

Q: Can I modify or cancel my order after placing it?
A: Orders cannot be modified once placed. If you need to cancel, please contact us within [X] hours.

Q: Do you offer international shipping?
A: Yes, we ship worldwide. Shipping rates and times vary by location.

Q: How long does shipping take?
A: Orders are typically processed within [X] business days. Delivery times depend on your location and chosen shipping method.

Q: Can I return or exchange a product?
A: Yes, returns are accepted within [X] days if the product is unused and in its original packaging. See our Return Policy for details.

Q: What should I do if my package is lost or damaged?
A: Contact our customer service team at [Insert Email] with your order details, and we will assist you.

Q: Are Norman Beauty products cruelty-free?
A: Yes, we do not test on animals.

Q: Do your products contain fragrance or essential oils?
A: Some formulas may contain naturally derived or synthetic fragrance. Please check the ingredient list on each product page.

Q: Are your products suitable for sensitive skin?
A: Our formulations are thoughtfully crafted, but we recommend patch testing if you have sensitive skin.

Q: How can I stay updated on new launches?
A: Sign up for our newsletter and follow us on Instagram & TikTok (@normanbeauty).

Q: Can I collaborate with Norman Beauty?
A: We love working with creators! Reach out to [Insert Email] with your portfolio.

Q: How can I join the Norman Beauty community?
A: Tag @normanbeauty and use #NormanBeauty to be featured.

Q: How do I contact customer service?
A: Email us at [Insert Email] or use the contact form on our website.

Q: What are your customer support hours?
A: We respond to inquiries from Monday–Friday, 9 AM – 6 PM (local time).

For any other questions, reach out to us—we're here to help.